VETTER - Corso e-learning (IT)

• Party-directed mediation:

 https://nature.berkeley.edu/ucce50/ag-labor/7conflict/PartyDirMediation.pdf

• Mediation: 

https://en.wikipedia.org/wiki/Mediation 

• How to Talk and Listen Effectively in Mediation:

https://www.mediate.com/how-to-talk-and-listen-effectively-in-mediation/

• Tips on Effective Communication During Mediation: https://www.blaney.com/sites/default/files/other/adr_tips.pdf 

• 5 communication techniques to mediate conflict in the workplace: https://www.seekunited.org/blog/5-tips-to-mediate-conflict