Bireysel öğrenme için bağlantılar

  • SERVICE QUALITY MODELS(HİZMET KALİTE MODELLERİ):

https://bit.ly/3hNORE7


  • SERVQUAL MODEL(SERVQUAL MODELi): 

https://bit.ly/3X4c5G9


  • MEASURING AND EVALUATING SERVICE QUALITY(HİZMET KALİTESİNİN ÖLÇÜLMESİ VE DEĞERLENDİRİLMESİ):

 https://bit.ly/3X4xUFv



Τελευταία τροποποίηση: Κυριακή, 24 Σεπτεμβρίου 2023, 10:18 μμ